Your information is
being submitted on a secure line, we do not provide information to any 3rd party.
Rates are quoted in different currencies which are accordingly highlighted at
all times. Rates shown in Mexican Pesos will be charged in Mexican Pesos, all
other currencies will be converted to US dollars at the exchange rate on the
date of the transaction. Please note that the amount which will be posted on
your monthly billing statement can differ up to three percent due to fluctuating
international currency exchange rates. We cannot be held responsible for
fluctuating exchange rates and by accepting these policies you acknowledge that
you have been advised of the exchange rate fluctuations and agree to our
processing the transaction in US dollars. The corresponding reservation amount
will immediately be charged to your credit card once submitted and reservation
status shows confirmed. Please note that your billing statement will read
Intermar Cancun Travel. All reservations are subject to availability at the time
of reservation processing. Availability cannot be guaranteed until full payment
is received. For some reservations (accordingly highlighted before entering your
contact and credit card details) we have to verify availability directly with
the suppliers reservation department before confirming to you. We ask for a
maximum of 48 hours of such availability check and confirm at. The rates
displayed are valid only for the date of your quote. If reserved, these rates
will apply for your charge, if not they may vary without prior notice. A
reservation is considered complete once you have a confirmation number and the
according charge has been applied. By reserving you confirm having accepted our
reservation and cancellation policies. Your verbal and/or written authorization
to use your credit card number for payment indicates your compliance with our
reservation and billing policies, whether or not you have actually signed the
appropriate draft. To avoid any inconveniences you must print your reservation
voucher and present it at the moment of using the reserved service. If you want
to change or cancel your reservation please contact your assigned Travel
Consultant (mentioned at the moment of reserving) together with your reservation
and/or confirmation number. Cancellation requests have to be received in writing.
Any change is subject to availability and re-quoting of rates;
cancellations are subject to our cancellation policies.
If Services correct price is lower than our stated price, we charge the lower
amount. If an item's correct price is higher than our stated price, we will
contact you for instructions or cancel your order and notify you of such
cancellation. In case of wrong information had been provided We will do its best
efforts to correct the information, however, cannot be held responsible for
indemnifications of inconveniences caused by such mistake. In these cases you
have the option to cancel without any penalizations.
We makes arrangements with suppliers who provide travel services such as but not
limited to hotels, ground transportation, sightseeing or other activities
included in your tour. Although we try our best to choose the most reputable
suppliers, We cannot be held responsible for their acts and omissions. The
travel services are subject to the conditions imposed by these suppliers, and
their liability may, in turn, be limited by their tariffs and conditions of
service. We acts only in the capacity of agent for the client or for the
supplier of the goods and services rendered and as such, mains no control over
the personnel, equipment, operations or goods of the supplier.
We will not assume responsibility for any claims, costs or expenses arising out
of personal or third party injury, accidents or death, loss or damage of
personal property, loss of enjoyment, upset, disappointment, distress or
frustration, whenever physical or mental, resulting from any of the following:
(a) The act or omission of any party other than airport-cancun.com or its
employees;
(b) Sickness, theft, labor disputes, mechanical breakdown, quarantine,
government actions, weather, or any other cause beyond airport-cancun.com direct
control;
(c) Your failure to obtain the documentation required for your trip such as, but
not limited to, passports, visas and certificates, in which case you will also
not be entitled to any refund;
(d) Your failure to follow instructions including but not limited to airport
departure times, check-in and check-out dates and times, voucher redemption
policies;
(e) Cancellation or change for any reason in the travel services offered. We
reserve the right to cancel or change the travel services at our discretion, but
will try to substitute comparable services. If we must completely cancel your
reservation, airport-cancun.com liability will be limited to a refund of all
monies paid to airport-cancun.com;
(f) A full refund, however, will not be honored in situations where travel must
be cancelled, interrupted and/or postponed by airport-cancun.com for reasons
which are beyond its control (force majeure situations, such as but not limited
to weather, hurricane, earthquakes, acts of terrorism, etc.) and where
aiport-cancun.com contractual obligations with its suppliers does not allow it
to obtain reimbursement of the sum paid, or to be paid, to the supplier on
behalf of the customer. In any case, a 10% administrational fee of the total
amount of the reservation can be retained at the discretion of Us.
We herewith states that
(a) Photographs shown are representational only and do not guarantee that
everything will be exactly as depicted upon arrival;
(b) We reserves the right to decline any client at any time;
(e) Written notice
or any claim against us must be received no later than fourteen (14) days after
your return from your trip.
Cancellation Policies
Tours & Transportation;
At the moment of reserving, the applicable tours and transportations specific
cancellation policy will be displayed.
Following our general tour and
transportation reservations policies, applicable to most of the tours and
transportations:
Reservations cancelled 3 days or more prior to the scheduled service are subject
to a charge of 10% of the total amount of the reservation.
Reservations cancelled 2 to 0 days prior to the scheduled service or "No shows"
are 100 % non-refundable.
